Refund Policy
Hello and thank you for choosing Project 1356 Store for your unique merchandise. We're delighted to have you as our valued customer and want to make sure your shopping experience is enjoyable.
Returns and Refunds: At Project 1356 Store, we create each item with care and attention when you place your order. Unfortunately, we are unable to accept returns or process refunds for buyer's remorse, as we do not maintain stock to exchange orders for different items. We sincerely appreciate your understanding in this matter.
Damaged Products: If, regrettably, your product arrives damaged, we apologize for any inconvenience caused. Please get in touch with us via email at project1356countdown@gmail.com within 7 days of receiving your order. Include a photograph of the damaged product in your email, and we will swiftly assess the situation to find a suitable solution.
Production Time: Since each product is crafted especially for you, it takes a bit longer for us to deliver them to your doorstep. Your patience and understanding are highly valued. This production time is essential to guarantee the high quality and uniqueness of every item.
Thank you for being a part of the Project 1356 community. If you have any questions or concerns, please feel free to reach out to us at project1356countdown@gmail.com. We appreciate your support and look forward to continuing to provide you with exceptional merchandise.